Negotiation Skills

Being able to negotiate well is essential for many staff at all levels within the University. Recognise your strengths and weaknesses as a negotiator and learn how to identify and examine different negotiation techniques. Start to identify and practice those principled approaches that are most likely to prove successful when negotiating an important agreement or settlement.

All staff

• understand why negotiation is important and the hallmarks of a good outcome
• understand the three basic approaches to negotiation
• be able to consider the merits and problems that different approaches bring
• be able to identify situations where an inappropriate style can result in a bad outcome - for everyone
• be able to avoid conflict and aggression in negotiations - without giving in
• have practical ideas and tips on how to negotiate successfully

• Date confirmed correct with tutor:

• Date:

• Date:

• Date:

• Date contacted:
• Date wait list updated – all non-replies set to cancelled:

• Online evaluation sent out:
• Evaluations read by administrator and sent to Course Owner:
• Returned from Course Owner:
• Action taken:

Two one day sessions